Frequently Asked Questions
Frequently asked questions? We have already listed them for you! Do you have a question about our tools or are you stuck on something technical? Then check our Qwiek.support.
In our webshop you can easily pay with iDEAL, credit card (Visa or MasterCard) or PayPal. Are you a healthcare institution? Then you can also order on account.
Yes, as a private individual you are very welcome to order! Please note that payment on account is only for healthcare institutions.
On average, it takes about 5 working days before you receive your order.
Not completely happy with your purchase? Too bad! Please contact us at hello@qwiek.nl, and we will look for a good solution together.
Orders up to €100,- will cost €6,95 in shipping costs. Orders over €100,-? Then shipping is free.
Of course we offer a guarantee on our aids. You can read all about our guarantee here.
You can enter the discount code in the last step of the payment process. Does the code not work? Feel free to send us an email at hello@qwiek.nl , then we will help you further!